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Early intervention process for Veterans and other Military-connected support services

This presentation will focus on veteran support services and providing the military-connected student with positive academic experiences through early intervention when there is a lack of participation in online and hybrid courses. The presenter will outline the early intervention process and provide outcome measures supporting this effort. In addition, the military and veteran mentoring program will be introduced along with feedback and best practices gained from the first semester of implementation.


Christy Coyne, MA, Assistant Director, Veteran Certification Training and Pro-cess Improvement, University of Maryland University College